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Acer expands fanless Switch 2-in-1 range

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At a global launch in New York this week, Acer announced new 2-in-1 notebooks that are compatible with Acer Active Pen and Windows Ink.

Acer has expanded its popular Switch 2-in-1 notebook line with two new models, the Switch 5 and Switch 3, featuring Windows 10, with versatile, highly-mobile designs for work, school and fun.

Launched at the Next@Acer global press conference in New York this week, both new Acer Switch 2-in-1 notebooks can be used with an Acer Active Pen on the touch screen to sketch, take notes or annotate documents or photos with Windows Ink.

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The Acer Switch 5 builds on the industry-leading innovations of its predecessor, the Acer Switch Alpha 12, providing a fanless, quiet experience through Acer LiquidLoop cooling, and performance enhanced with up to 7th Generation Intel Core i7 processors. Acer’s patented auto-retracting kickstand allows for easy one-handed adjustments to the viewing angle. It also supports Windows Hello with a fingerprint reader for fast and secure access.

The Acer Switch 3 features a 2-in-1 design that is well-balanced with a large 12.2-inch display, Intel processors and a quiet, fanless design.

“Customers have embraced the flexibility of 2-in-1 designs to help them get more done throughout the day in both notebook or tablet modes,” said James Lin, General Manger, Commercial & Detachable Notebooks, IT Products Business, Acer Inc. “Acer’s Switch line is now able to reach more customers, whether they are looking for something that provides the latest in performance and features, or if they need a more accessible option for studies, work and play.”

Fanless Switch 5 is Performance-Minded, Quiet, and Reliable

The Switch 5 is Acer’s first 2-in-1 to be offered with 7th Generation Intel Core i7 and i5 processors to deliver the top-rated performance needed for serious tasks, presentations and entertainment on the go. The built-in fingerprint reader on the power button authenticates users and provides quick access to their projects. Users can be assured their information will remain secure and private when using the fingerprint reader for logging on thanks to Windows Hello.

With Acer’s patented auto-retracting kickstand, the Switch 5’s viewing angle can be easily adjusted one-handedly, providing added convenience in any scenario. Also, the Switch 5 uses Acer’s proprietary fanless LiquidLoop cooling system to keep it running efficiently without fan noise, making it ideal for shared spaces such as meetings and open offices. Plus, the LiquidLoop Cooling System doesn’t require venting that can compromise reliability due to airflow issues and dust accumulation. The fanless design supports powerful 7th Generation Intel Core processors to deliver excellent performance and day-to-night 10.5-hour battery life.

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The Switch 5 has a vibrant 12-inch wide-view FHD+ touch display with IPS technology, an impressive 2160 x 1440 resolution and support from Intel HD Graphics 620. Customers will enjoy vivid colour and crisp detail on the display for video and fun that can be shared on wide 178-degree viewing angles. Acer TrueHarmony and Smart Amplifier provide enhanced audio performance for clarity and robust volume to complement the exceptional display.

The Switch 5 has an anodized aluminum chassis that is elegant and modern. The brushed hairline texture complements the design while enhancing the comfort of the device during transport.

The Switch 3 brings excellent usability and performance to students, families and anyone looking for an excellent all-around value. The device runs on Intel Pentium  and Celeron processors that deliver solid every day performance and up to 8 hours of battery life. The 12.2-inch display is designed to deliver incredible precision and a responsive 10-point touch experience. It has a wide 178-degree viewing angle and 1920×1200 FHD resolution with IPS technology. The front-facing speakers complement the stunning visuals with enhanced volume and quality for rich, expressive tones. The sleek metallic top cover has a distinctive yet subtle design with complementary etched edging.

The Acer Switch 3 has won a Red Dot Award: Product Design 2017, one of the most prestigious product design awards.

Versatile 2-in-1 Design is Sturdy, Comes with Attachable Keyboard

Both the Acer Switch 5 and Acer Switch 3 come with an attachable keyboard that snaps on with ultra-secure magnets and can be adjusted to an ergonomic angle for customer preference. The Switch 5’s keyboard is backlit for added convenience while working in darker environments. Measuring just 5.85 mm thin, the keyboard delivers 1.4 mm of travel to ensure comfort and productivity while typing. Plus, the keyboard protects the screen and ensures easy transport. The large trackpad supports convenient and intuitive navigation with Precision Touchpads supporting Windows 10 gestures to provide a smooth and responsive experience.

The versatile and stable U-shaped kickstand holds up the display and can be adjusted fluidly to any angle up to 165 degrees. The anti-slip design holds the display upright when customers touch or write on the display. Plus, the Switch 5 can be adjusted effortlessly with a single hand thanks to the auto-retracting kickstand. Both systems work with the Acer Active Pen, which enables accurate and detailed direct-to-screen digital ink input for a natural pen-on-paper experience that’s perfect for notetaking, sketching and capturing ideas and taking advantage of Windows Ink. The Acer Active Pen provides palm rejection and 1024 levels of pressure sensitivity.

Both the Switch 5 and Switch 3 have front and rear cameras for videoconferencing and capturing memories. Both systems’ front webcams provide 720p Full HD video recording.

Optional USB Type-C Dock Facilitates Business Use

For commercial customers, the Acer Switch 5 can be purchased with the Acer USB Type-C Dock that transforms the device into a powerful workstation. This compact dock enables high-speed video, audio and data transfer and keeps the work area clutter-free with immediate connectivity to an additional display and other devices. It includes the ports and connections commercial customers need: DisplayPort, HDMI, two USB 3.1 Type-C ports and three USB Type-A ports, as well as audio input for microphone and audio output for speakers.

Slim, Lightweight Designs; Ready to Connect

The Switch 5 and Switch 3 are available with ample storage and memory options. The Switch 5 supports a 256GB or 512GB PCIe SSD and up to 8GB of LPDDR3 SDRAM. The Switch 3 supports 32GB, 64GB or 128GB eMMC memory and up to 4GB of LPDDR3 SDRAM. Both models can access additional files through the MicroSDXC slot. The devices both feature a thin and reversible USB 3.1 Type-C port for fast data transfers of up to 5Gbps from connected peripherals, to share video and also to power other devices. Both lines also have an additional USB 3.1 Type-A port and Bluetooth 4.0.

The Acer Switch 5 is thin and light, measuring just 292 (W) x 201.8 (D) x 12 (H) mm (11.5 x 7.94 x 0.47 inches) and weighing 1.27 kg (2.8 pounds) when the tablet and keyboard are connected. The Switch 5 tablet alone measures just 9.6 mm (0.38 inches) in height, and weighs 0.92 kg (2.03 pounds). The Switch 3 measures just 295 (W) x 201 (D) x 16.3 (H) mm (11.61 x 7.91 x 0.64 inches) and weighs 0.9 kg (1.98 pounds) when the tablet and keyboard are connected. The Switch 3 tablet alone measures just 9.95 mm (0.39 inches) in height, and weighs 0.9 kg (1.98 pounds).

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Huawei goes ultra-premium

Porsche Design and Huawei have launched the Porsche Design Huawei Mate RS in South Africa exclusive to MTN and retailing for R 26 459.

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The Porsche Design Huawei Mate RS boasts features like the world’s first dual fingerprint design, including an in-screen fingerprint sensor, the world’s first Artificial Intelligence (AI) processor and Leica triple camera with 40MP image capture.

“After the overwhelming success of the Porsche Design Huawei Mate 10 Pro in South Africa, we now bring you our latest offering, a perfect blend of innovation in a smartphone and luxury design,” said Likun Zhao, Vice President of Huawei Consumer Business Group Southern Africa. “From three-point security feature including facial recognition, rear fingerprint scanner and the new innovative in-screen fingerprint to the Leica triple camera system. it culminates in an unprecedented experience for our customers.”

The device incorporates Porsche Design’s signature design language and Huawei’s breakthrough technology.  The phone has a 6” 2K curved OLED screen and symmetrical look, minimalist feel and 8-edged 3D curved glass body.

High performance is symbolised by the naming of the smartphone: the term “RS” in the world of Porsche motorsport stands for outstanding racing performance.

Huawei provided the following information on The Porsche Design Huawei Mate RS benefits and features :

·         The world’s first dual fingerprint scanner for enhanced convenience, allowing users to wake and unlock the device simply, thanks to an in-screen fingerprint sensor. Hover to wake the device, touch to unlock it

·         The winning combination of Leica triple camera with 40MP RGB sensor technology and exceptional photography powered by Master AI. This combination puts effortless, eye-catching photography at the fingertips of those looking to immortalise their favourite moments. Combined with 5 x hybrid zoom, and the world’s first AI image stabilisation on a smartphone camera ensures photography lovers can capture the best shots with exceptional clarity in almost any situation

·         The Porsche Design Huawei Mate RS is the first Huawei handset to allow quick wireless charging, making it even easier to keep the phone topped up and ready to go and, thanks to its long lasting battery, users will easily be powered through the busiest of days

·         An ‘intelligent’ smartphone, the powerful AI processor automatically tailors the performance of the phone according to how it is used – constantly learning, understanding and anticipating needs, it is the perfect personal assistant for the pocket

·         256GB of internal storage means those constantly on the go and constantly on their phone can be worry free

·         Dual SLS (super linear system) speakers with DOLBY ATMOS enable users to have a superior experience, with the best immersive surround sound and entertainment on the go

·         Splash, water and dust resistant, which means there is no need to worry about damaging the device in the rain or accidentally dropping it in water

Jan Becker, CEO Porsche Design Group, said: “Both Porsche Design and Huawei seek to imagine and develop products that stand for precision and perfection, intelligent functionality and highly sophisticated design. Our aim was to create an outstanding device that goes one step further. We believe we have reached this goal by taking our partnership to the next level.”

Porsche Design and Huawei have worked in tandem to develop a smartphone that fuses together the two brands’ DNA, wealth of experience in design and technology, industry-leading expertise and exceptional performance. Through the use of colour in the device’s body, software themes and accessories, the new handset is accentuated with Porsche Design’s distinguished aesthetic and purist, minimalist feel.

The Porsche Design Huawei Mate RS will be available to purchase exclusively from MTN at R 26 459.

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Cross-channel chat launched

Clickatell has launched a cross-channel live chat service, Touch Go, that transforms omni-channel customer care.

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It enables live chat across a company’s website as well as social platforms (Twitter and Facebook) and mobile apps, bringing customer care and engagement into a single business platform.

“Today’s consumers expect to engage with your brand on the digital channel of their choosing,” says Deon van Heerden, Clickatell Engage CEO and Group CFO. “They want to message your business and instantly have queries resolved, find the information and services they are looking for, without the need for a voice call. Clickatell’s Touch Go makes that happen with the right level of capabilities for businesses of all sizes.”

Businesses can start using Touch Go immediately, with a free Starter option. Touch Go requires no credit card for sign-up and is fully featured with a simple setup process. It offers customisable branding, a unified chat desk business application as well as reports and analytics.

As the business scales up its digital customer care, it can opt-in for the Touch Enterprise offering. Touch Enterprise is designed for scaling up customer care efforts through advanced capabilities including AI driven virtual agents, sentiment analysis, automated workflows, enterprise integrations and in-channel mini-applications.

“Customer care has become a defining factor for sustained business success ” says Nirmal Nair, Clickatell Engage EVP Product & Marketing. “In an ever-increasing mobile native world, customers often choose to interact digitally, but they also expect to be able to reach a human immediately, should they need. Monitoring multiple channels and providing immediate action becomes challenging with siloed deployments. Touch’s unified solution allows businesses of all sizes to provide the customer delight in a simple modular approach.”

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