With companies spending small fortunes on technologies like AI, big data, IoT and blockchain, the world as we know could change dramatically. Simon Carpenter, Chief Technology Advisor at SAP Africa, gives his predictions on how 2018 will shape the future.
A lot can happen in a year. And when that year is 2018, a year in which we stand on the threshold of an exponential future driven by technologies such as artificial intelligence, big data, IoT and blockchain, the world may look very different by the end of it than it does now.
It is often productive to take some time in the early part of a year to consider (and imagine) what the next 10-12 months will hold. At the very least it affords us an opportunity to dream big and consider the implications of new trends, products, and services, as well as their underlying technologies. At best, we gain invaluable insight into how these technology trends will affect, improve or disrupt our businesses, our work and our personal lives, and help us reach previously unattainable goals, progress, (and even distant planets!)
Here are my (and my colleagues’) top technology predictions for 2018:
- In aerospace, the commercial airplane industry will see cool, new products and innovations. We’ll see the first legitimate applications of large-scale autonomous air taxis and hypersonic aircraft. In space, the journey to Mars is closer than we think. Our own Head of Innovation, Adriana Marais, is even shortlisted to be one of the first humans to undertake a manned mission to the Red Planet. 2018 is set to re-ignite our imaginations around space travel.
- In the manufacturing arena we will see the use of 3D Printing (or additive manufacturing) and robotics accelerating as companies position themselves to be more responsive, less wasteful and more competitive in a global context.
- Across Africa we will see agricultural value chains embracing technology as both government and private sector organisations work towards food security for Africa’s exploding population in the face of climate change, water shortages and land degradation. Technologies will be used to help both small and large-scale farmers achieve better outcomes with less impact on the environment and less wastage in the supply chain
- Artificial intelligence and machine learning will become mainstream in business in 2018. You can break it down into three categories:
- Advanced analytics and big data plays, where the aggregation of data will enable fresh and deep insights and allow the creation of new business models,
- Business process automation, where we’ll see a high degree of back-end business processing being done by algorithms, freeing up human resources to be more productive and creative, and
- Customer experience, where we’ll see more intelligent and personalised layers between humans and systems, like voice navigation and human-like virtual assistants.
- Artificial intelligence, machine learning, Internet of Things, and blockchain will also enable new business models and create new markets driven by start-ups and agile corporates that can embrace these trends and understand the potential value propositions that can come out of it.
- On the workplace culture side, we’re going to see a significant refocus on cultural aspects of organisations, specifically how company culture and its practices support the needs and well-being of the organisation. Companies are realising that if they don’t have the culture and the practices to support a healthy, productive environment for their workers, they’re not going reach their goals.
- Design will assume a heightened eminence as companies, with equal and easy access to the latest technology platforms seek ways to establish a competitive edge in the way they apply technology to unforeseen problems and opportunities.
- One of the biggest stories in 2018 will be cybersecurity. The explosion in software, technology, and connected devices open many new threat vectors, at the same time that the regulatory environment is becoming significantly tougher. Security systems must keep pace in the same fashion. We desperately need to get those protocols and security measures in place.
- Today there is a “land grab” happening in the IoT space as vendors, large and small, jostle for leadership. SAP’s global IoT evangelist Tom Raftery predicts that the IoT cloud platform market is going to consolidate quickly. “The IoT hype is going to finish and we’re going to move into possibly a ‘trough of disillusionment’ – as Gartner calls it – that precedes mainstream adoption. IoT architecture will evolve from data ingestion and analytics (the “thing to dashboard” paradigm) to an intelligent event-driven solution for end users. Digital twins will evolve from concepts to implementation providing new simulation and decision-making capabilities within and across companies.”
- Cameron Beveridge, SAP’s local cloud lead, predicts that we’re going to see companies reassess their strategic technical plan – possibly even stopping some of the roadmaps and re-evaluating options for the cloud, as well as moving forward with ERP transformations and improving total cost of operations by streamlining business processes and technical architecture. “There will be quite a bit around end-to-end transformation and being more innovative and proactive in business processes.”
How we use phones to avoid human contact
A recent study by Kaspersky Lab has found that 75% of people pick up their connected device to avoid conversing with another human being.
Connected devices are becoming essential to keeping people in contact with each other, but for many they are also a much-needed comfort blanket in a variety of social situations when they do not want to interact with others. A recent survey from Kaspersky Lab has confirmed this trend in behaviour after three-quarters of people (75%) admitted they use a device to pretend to be busy when they don’t want to talk to someone else, showing the importance of keeping connected devices protected under all circumstances.
Imagine you’ve arrived at a bar and you’re waiting for your date. The bar is busy, and people are chatting all around you. What do you do now? Strike up a conversation with someone you don’t know? Grab your phone from your pocket or handbag until your date arrives to keep yourself busy? Why talk to humans or even make eye-contact with someone else when you can stare at your connected device instead?
The truth is, our use of devices is making it much easier to avoid small talk or even be polite to those around us, and new Kaspersky Lab research has found that 72% of people use one when they do not know what to do in a social situation. They are also the ‘go-to’ distraction for people even when they aren’t trying to look busy or avoid someone’s eye. 46% of people admit to using a device just to kill time every day and 44% use it as a daily distraction.
In addition to just being a distraction, devices are also a lifeline to those who would rather not talk directly to another person in day-to-day situations, to complete essential tasks. In fact, nearly a third (31%) of people would prefer to carry out tasks such as ordering a taxi or finding directions to where they need to go via a website and an app, because they find it an easier experience than speaking with another person.
Whether they are helping us avoid direct contact or filling a void in our daily lives, our constant reliance on devices has become a cause for panic when they become unusable. A third (34%) of people worry that they will not be able to entertain themselves if they cannot access a connected device. 12% are even concerned that they won’t be able to pretend to be busy if their device is out of action.
Dmitry Aleshin, VP for Product Marketing, Kaspersky Lab said, “The reliance on connected devices is impacting us in more ways than we could have ever expected. There is no doubt that being connected gives us the freedom to make modern life easier, but devices are also vital to help people get through different and difficult social situations. No matter what your ‘connection crutch’ is, it is essential to make sure your device is online and available when you need it most.”
To ensure your device lifeline is always there and in top health – no matter what the reason or situation – Kaspersky Security Cloud keeps your connection safe and secure:
· I want to use my device while waiting for a friend – is it secure to access the bar’s Wi-Fi?
With Kaspersky Security Cloud, devices are protected against network threats, even if the user needs to use insecure public Wi-Fi hotspots. This is done through transferring data via an encrypted channel to ensure personal data safety, so users’ devices are protected on any connection.
· Oh no! I’m bored but my phone’s battery is getting low – what am I going to do?
Users can track their battery level thanks to a countdown of how many minutes are left until their device shuts down in the Kaspersky Security Cloud interface. There is also a wide-range of portable power supplies available to keep device batteries charged while on-the-go.
· I’ve lost my phone! How will I keep myself entertained now?
Should the unthinkable happen and you lose or have your phone stolen, Kaspersky Security Cloud can track and protect your device from data breaches, for complete peace of mind. Remote lock and locate features ensure your device remains secure until you are reunited.
Five key biometric facts
Due to their uniqueness, fingerprints are being used more and more to quickly identify and ensure the security of customers. CLAUDE LANGLEY, Regional Sales Manager, for Africa at HID Global Biometrics, outlines five facts about the technology.
How many times in a day are you expected to identify yourself? From when you arrive at work you are required to sign in, visiting your bank, receiving healthcare services… The list is endless. When a system knows who you are, you are able to do any number common, everyday activities. Your identity is unique and precious. It is also easily stolen and the target of many hackers across the globe. Technology is constantly evolving alongside the criminal element, always looking for ways to protect data and identity. One such solution happens to be biometrics and it is rapidly gaining traction in our increasingly complex modern world.
Reliable, secure and fundamentally YOU, unique biometric traits such as fingerprints are being used by banks, enterprises and consumers to verify identity. Biometric solutions offer significant identity protection because they use unique biological details to ensure an account is only accessed by the account holder, a door only opened by the owner. Here are five things that are little known about this technology…
- The uncut identity. Your fingerprint is unique to you. Nobody can use a copy of it to impersonate you. Good technology is capable of scanning down into the layers of the fingertip to differentiate unique elements of a person’s fingerprint, this data is then encrypted and used as a key to unlocking whichever physical or virtual door that the biometric system protects.
- The living proof. No, there is nothing to the stories of fingerprints being used without their owner’s knowledge or permission. Biometric solutions can use specific variables to determine if the finger used to access the system is that of a present, living person. A copy or a fake cannot be used to access a cutting-edge biometric solution.
- Easy and convenient. Queues and documents and paperwork may well be a thing of the past should biometrics take a firmer grip of government and banking systems. The process of registering is easy, and access to identity documents and records is yours alone.
- Security blanket. A thousand passwords and a hundred post-it notes stuck on walls and drawers. An excel file with a list of sites and applications and their corresponding passwords, all a thing of the past. Nobody needs to remember their password with biometrics, they only need to show up.
- Anywhere is cool. Schools, airports, networks, offices, homes, toilets, banks, libraries, governments, border controls, immigration services, call centres, hospitals and even clubs and pubs – knowing “who” matters and biometrics can quickly and conveniently confirm your identity where needed.